RedSquare is an e-commerce platform that allow you to have your very own e-commerce store, the easy way! This is your first step to make your entrepreneurship dream come true.
Our business model is subscription-based. Our e-commerce system is packaged into various type of plans. You may choose and sign up from our plans offered. See our plans & pricing.
Sure! If you are a rookie/amateur in e-commerce, we strongly recommend you sign up to the Lite Plan. If you have some e-commerce experience, then we strongly recommend you sign up to the Pro Plan.
If you have experienced online selling before or would like to expand your current blogshop / Facebook shop, we encourage you to sign up with our PRO Plan. PRO Plan is the best value among all plans.
Yes, of course you can!
Yes. We would pro-rate the price for the plan you have upgraded and you have to pay only the differences.
Of course you can! However, we do not refund the plan price difference.
Yes, of course you can!
We are truly sorry that we do not provide any refund for either or both transactions.
NOT AT ALL! There are no hidden charges for any plan you have signed up for. You only pay the price we have published.
We accept online credit card, Malaysia Internet Banking (for major local banks) and manual payment such as cheque or manual bank in.
Absolutely NOT! We do not charge any setup fee for all plans.
Absolutely NOT! There are no hidden charges for any plan that you have signed up. You only pay the price we have published. We practise honest pricing policy.
You would be billed annually. Every plan’s billing cycle is annually. E.g. If you signed up on 26 June 2014, your next billing will be 25 June 2015.
Your online store will be ready in no more than 30 minutes (after payment made).
After you have successfully signed up and made payment, you will receive a sign up confirmation email. You will receive another successful account setup email after your online store has been setup (no more than 1 hour).
There is a "Getting Started" guide to assist you. You may refer to the “Successful account setup email” for the link to the Getting Started page. Besides that, we also have a knowledge-based resource page to support you.
No, you don't need to install any software whatsoever. All software needed is done via the Internet. You only require modern Internet browsers such as Google Chrome / Safari / Firefox and an Internet connection.
Yes, you can. RedSquare comes with a very user-friendly admin control panel for all our customers to self-add/update their products to the inventory.
Every RedSquare plan have different number of product limitation. Please refer to the Plan Details.
You can upload max up to 6 images/photos per product.
Yes, RedSquare is search engine friendly.
RedSquare is user-friendly system. So, we don't think that you need any IT person to run your online store. However, this is purely up to the customer's preference.
Yes. We encourage you to build your own brand. Our LITE Plan and PRO Plan offer free Internet domain name (Top Level Domain only) upon sign up.
We are truly sorry that we do not provide any email account services for any of our plan. However, if you need the email account services, we can recommend you to our associate partners.
Yes. We are providing you a hassle-free e-commerce system. This is hosted-software. All the plans are inclusive of the online hosting.
We are truly sorry that we do not allow 3rd parties hosting other than our own managed server. This is because it would facilitate us on the maintenance and support work. We would like to give the best maintenance and support to our customers.
Currently we are supporting only English language. However, there will be more languages will be coming in the near future.
Currently we are supporting only Ringgit Malaysia (RM). However, there will be more currencies will be coming in the near future.
You can check from the online store admin control panel. On top of that, you will be notified by email and our mobile push notification (you need to download our Dashboard Mobile Apps via Apple Apps Store/Google Play Store).
Mostly yes. We include the beautifully designed template for every plan signed up (Promotional period only). See our awesome store designs
All our servers is Secure Socket Layer (SSL) 256 bit encrypted. We will try all our effort and level best to protect all our customer data and information.
Sure, why not. You may customise your online store theme/design as you wish. However, we do not provide any custom store design service. We can recommend you to our associate web design partners. A separate custom design charges may apply.
We have a list of great web designers that we can recommend to you.
We are truly sorry that all plans pricing doesn’t include custom store design. All the custom store design fee is subjected to our associated web designer quotation.
We have no objection for you to engage your friend to design for you. However, all custom designs will have to follow our RedSquare Custom Design Guideline. Please contact us for further information.
The online store can accepts credit cards (Visa & MasterCard), Malaysia Internet Banking & UnionPay. Currently we have pre-integrated with revPAY Payment Gateway. You will have to register the payment gateway account seperately. (Subjected to the payment gateway approval).
No. We try to give our merchant a piece of mind from managing offline payment management.
Currently we have email and live chat support for all our customers. However, we will not stopping here. We will keep looking for better channels to provide the better technical support.
Our email support turn-around time is very much depending on the urgency of the problem. Normally we will reply your request within max of 48 hours. We will keep improving our turn around time from time to time.
Opening your own store has never been so easy. From RM198 per month.